Contact
Contact Raindance Video
Last updated
Questions about a video, a payment or your data are answered by our team, usually within one business day.
How do I get support?
Email us at support@raindancevideo.app. Write from the address you signed up with so we can find your account, orders and generations quickly.
What should I include?
- What you expected and what happened instead.
- The approximate time of the generation or payment.
- For billing: the order you are asking about. For privacy requests: which data you want exported or deleted.
Before you write
Many questions about photo quality, length, sound and free credits are answered in the Raindance video FAQ. Pricing and credits are explained on the pricing page.